GRACE BAKALAG / PRODUCT OPERATIONS
Make the work
work better.
From a marketplace launch to AI-enabled operations across five pods. Two cases. The decisions, systems and evidence behind them.
01 / Marketplace launch ↗
BakOme
Customer · store owner · driver. Three journeys, one marketplace launch.
300+ local users~20 merchants
02 / Operating system ↗
Solovis
Project-based teams → five coordinated pods. Reported 3× quarterly feature delivery.
5 pods~50 peopleAIPDLC
Inspect the work.
Detailed playbook ↗See the operational problem, my contribution, reported outcomes and lessons learned. Supporting workflows and measurement examples expand on demand.
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